Details on Clear WiMAX and Mac Support [UPDATE]

Posted by William Higgins | 9:08 PM | , , , , | Comments (8)

*** UPDATE ***
I just got word from an official Clearwire (CLEAR) press release that Mac support for the USB modem will be released on August 17th!!! The quote and link to the press release are embedded below.

Owners of Apple(R) Macintosh(R) laptops will be able to connect to the CLEAR network using a USB modem beginning August 17 with the introduction of the Clear Connection Manager software for Mac. The software is compatible with existing Clear USB 4G WiMAX-only modems and will be available for download from clear.com. Dual-mode Clear 4G+ mobile USB service is expected to be available for Macs in Q4 '09.
LINK: Clearwire Introduces CLEAR(TM) 4G Mobile Internet Service to Las Vegas

*** UPDATE ***

As a Clear WiMAX reseller, one of the most common questions I get about the service is, "Does it work on my Mac?" Sadly the answer is "Yes" and "No." Allow me to explain.

The residential "fixed" WiMAX modem, pictured to the left, absolutely supports Mac. In fact, it works with any OS that supports TCP/IP over Ethernet. The interface to this modem is Ethernet and not USB. This modem is made to connect directly to your PC or to a home router. The installation of this device is so easy because it does not require any software install. Most installations you plug this device directly into a WiFi router and thus your entire house can share the connection using WiFi like you do already. This type of installation does not require any reboot or for anyone to change a setting on their computer at all. It's very easy.

The mobile USB modem, pictured to the right, is a different story. This modem does require you to install a Connection Manager on your computer. As of right now, that software only works on Windows XP and Windows Vista, but not Mac. I am working on testing Windows 7 and will report on that very soon. The lack of Mac support with the USB modem is very puzzling. I have not been able to confirm if this issue is hardware related or if it is just a matter of software support. I am working on finding out the real story, so please follow this post for updates.

Current Workarounds
Now, there are a few workarounds for getting the USB modem to work with Mac. I have not tested this myself, but there are reports of people getting the modem to work on Mac by using Parallels Desktop for Mac. This allows you run Windows virtually inside Mac and hardware pass through is supported. When I find a good tutorial about this I will update the link in this post.

Another way to workaround getting the USB modem to work with Mac is to use the CLEAR Spot personal hotspot accessory. The CLEAR Spot is a battery powered WiFi router. In this case, you connect the USB adapter to the CLEAR Spot personal hotspot and then you connect your PC or Mac to the CLEAR WiMAX signal using standard WiFi. This is truly a workaround and not a very good long term answer for supporting Mac and the USB modem. For more information on the CLEAR Spot hit link below to watch a short video.

YouTube - CLEAR Spot - Personal WiFi Hotspot


Future Support
The good news for Mac users is that mobile WiMAX support is only 30 days away. It is my understanding that on August 1st a new hybrid 3G/4G (WiMAX) device will be available, and will feature Mac support. I do not know if this device will be attached to a different service plan or if you can simply buy this device to be used with an existing mobile plan you may already have. I am working on getting those questions answered and will update this post with any answers I can get.

I hope this post helps clarify questions around CLEAR and Mac support. I welcome comments and questions on this post, and I do plan on using this post to update any information I get on this subject.

Comments (8)

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Some details are starting to come in about the 3G/4G device for Clear WiMAX. You may first hear about it from Sprint. They will be pushing this new device as part of their service. Soon after that Clear will offer it as well. What I don't know right now is what the plans or pricing will look like. Stay tuned, because more details will come soon.
I'm hearing the same thing. Stainless steel, smaller USB drive to give you 4G when available and 3G everywhere else as backup starting Aug 1. In the meantime you can get an extra $10 off Clear with the referral code r59qz6
Randolphus Maximus's avatar

Randolphus Maximus · 820 weeks ago

Signed up for the Clear service out here in Las Vegas and the home service works as advertised, getting 4.5-6 mbps pretty consistently!

On the other hand, I got the USB laptop card and clear spot wifi device and I get around 1.5 mbps...not much faster than the ATT 3g card I have. Will have to test it around town, but I find it odd that I'm in the same location getting 4 lights on the home modem and can't get anything faster off of the laptop card.
The Windows-guest-OS-on-Mac solution sucks royally. Tried it for a couple of days and couldn't tolerate the guest OS having connectivity but the Mac not. The Mac is where my email client, my preferred web browser, my music collection are - not in a guest OS on a virtual machine. The guest can't pass connectivity back to the host.

Very happy to see these Mac OS drivers are coming out.
William,
How about the WiMAX Modem's compatibility with Airport Extreme? Any issues with that?
Thanks.
2 replies · active 790 weeks ago
The fixed modem connects via Ethernet, not USB so there is no issue connecting to the AirPort Extreme. I have done two installs already where the user connected their CLEAR WiMAX modem to an AirPort Extreme. Works great!
Question - on the CLEAR Wimax Modem - can it be configured or is it locked down - like changing the IP: MAC: Etc - Similar to any other modems

Appreciated
Sifu
FAZTRescue.com
I may be wrong about this, but I think it is past August 17th now. Did someone in Congress make this promise?

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